As a designer, I am passionate about optimizing and enhancing the customer experience with innovative and data-driven solutions.

I have a strong background in strategy, research, data analysis and experience design, as well as certifications in human-centered design, content marketing, and have just graduated from the d.MBA program.

Presently, I am working as a Product Designer at Manulife, and am focused on Manulife Vitality, a behavioral insurance program that empowers users to take control of their health and wellbeing through rewards. I work with cross-functional teams to set vision, inform strategy, and guide implementation, using research, analysis, and collaboration. My goal is to create an accessible, user-friendly, and tailored experience that meets the individual needs of all our users in their journey towards a healthier lifestyle.

Below are some key highlights of my skills and strengths:

STRATEGY

One of my key strengths is my strategic thinking. I have a distinct way of sorting through complexity and finding the best route forward. I constantly ask "what if?" and play out alternative scenarios to anticipate potential obstacles. This allows me to make informed decisions and develop a clear strategy to guide my design process.

IDEATION

Ideation is another strength that fuels my passion for design. I am fascinated by ideas and love discovering elegant and simple concepts to explain the world around us. I enjoy making connections between seemingly unrelated phenomena and exploring new perspectives on familiar challenges. Ideas energize me and drive my creativity.

COLLABORATION + COMMUNICATION

I appreciate the unique qualities of each person and focus on understanding the differences between individuals. This allows me to draw out the best in each person and build productive teams by leveraging their individual strengths. Building strong relationships is important to me, and I believe that the more we share and risk together, the stronger our team becomes.

Throughout my portfolio, you will find examples of my work that showcase these strengths. I approach my projects with enthusiasm, positivity and am always striving to create innovative and user-centered designs. I invite you to explore my portfolio and see how my unique perspective and skills can bring value to your design projects… because A Little UX goes a long way. 😉

A Little UX goes a long way.
😉

 

RECENT WORK

 

Manulife Vitality

B2C Web Experience Optimization

A redesigned customer-facing web experience for Manulife Vitality—a behavioral insurance program that rewards healthy life choices—focused on resolving key user pain points and making it easier for customers to find the information they need.

🔒 View Work
Vitality App Preview

Manulife Vitality

B2C Web Experience Optimization

A redesigned customer-facing web experience for Manulife Vitality—a behavioral insurance program that rewards healthy life choices—focused on resolving key user pain points and making it easier for customers to find the information they need.

🔒 View Work
Vitality App Preview

PlanEasy.ca

Feature Integration: Profile Dashboard

An independent fee-for-service financial planning service wanted to enhance the user experience by simplifying and streamlining the data collection process for users while also eliminating the need for time-consuming and manual data entry.

🔒 View Work
App Preview

unburden

Mobile App Design

A conceptual decluttering assistance app created to facilitate the scheduling and management of decluttering tasks and help increase the success of users looking to eliminate excess items from their home and life.

View Work
Unburden App Preview

GHD Digital

3D Environmental Data Visualizations

Interactive data models that bring analytical environmental data to life and support engineering teams with visual data-centric solutions through improved engagement and information retention.

View Work

Plan and Learn

B2C Blog Refresh

A refreshed blog experience designed to deliver expert content that helps customers feel more in control of their health and financial wellness —featuring an updated look and improved navigation for easier access to insights.

🔒 Coming Soon